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FAQ

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To solve your doubt

  • How long can i get the feedbacks after we sent the inquiry?

    We will reply you within 12 hours in working day.

  • What products can you offer?

    We’re specialized in designing and making Household moulds, Industry mould, pipe fitting mould, auto parts mould, Home appliance mould, Children products mould & Compression mouldsSMC/BMC.

  • Do you have some standard parts?

    Yes,We use DME ,HASCO,Meusburger and so on.

  • How about the capacity of your company?

    Each year we make more than 1500 moulds now. And our average annual capacity utilization is 78%, and we can manage five to six major projects at the same time.

  • How many employees of your company?what about the technicists?

    We now have about 300 employees, including 130 engineers and 45 designers.

  • How to guarantee the quality of your goods?

    Firstly, our moulds are machined by advanced machines to ensure the mould precision and reducing the manual work; Secondly, our mould will be checked by CMM machines during tooling, as well as the testing samples, we’ll send CMM report to our customer. Thirdly, Our QC will do 100% mould checking before mould delivery.

  • What's the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, CNF, etc. Nomally 50% deposit in advance and 50% balance before shipments. The most common way is by T/T. L/C is also acceptable.

  • How to deliver the goods to us?

    It’s depend on your requirements. Usually we will ship the moulds to customer by sea, because we are in taizhou, near Ningbo, and we are only 200 kilometers away from the Ningbo Port, it is very convenient and efficient to ship goods to any other countries. Of course, we also ship the moulds by air to customer sometimes when moulds are urgently needed.

  • Where are your products mainly exported to?

    Our moulds are mainly exported to over 30 countries such as USA, Germany, Japan, Spain, Italy, UK, Korea, Australia, Canada and etc. Our clients include many OEM customers who specialize in automobile, truck, household, home appliance and so on, we already have had cooperation with more than 10 of the world’s Top 500 companies.

  • Will you send your engineers to offer technical support if there’s something wrong with the mould?

    We will firstly provide well-grounded solutions in written form or some spare-parts needed to you. If the problem is still far from being addressed, we will then send an engineer with great grasp of English to your company.

  • How many days will the design of household product take?

     It will normally take 2 or 3 days, depending on the complexity of product.

  • How many days will the design of automotive product take?

    It will normally take 5-7 days, depending on what kind of auto parts and the complexity of product.

  • Do you sell used mould?

    We make mould as required by our clients instead of selling used mould.

  • How can you ensure the confidentiality of all documents involved?

    NDA can be drafted and signed by both parties, ensuring the exclusiveness of your documents and leaving no access for other clients.

  • How long have you been in the injection mould industry?

    We started our business in 2002 and have been in the field for 19 years.

  • How many shifts do you work on?

    One shift for assembly workshop, three for the CNC workshop. In case of emergency, overtime work can be arranged.

  • How can we know exactly the project progress?

    We will keep you informed of project progress on weekly basis.

  • How many mould can you make annually?

    The amount of mould shipped is about 1000-1800 sets per year.

  • How many projects can you manage simultaneously according to the current facilities and personnel?

    Almost 6-8 projects, about 200 sets of mould.

  • How much will charge if we want change product design?

    No extra cost for slight change. For major changes, cost will be charged partially.